Upshift

Car ownership needs an upgrade

Your car is like a part of you that lives on the street. Every time you go to your car, you are constantly worried. Is that a new noise? Did someone just damage my car again? Did I get another parking ticket? You are locked into years of payments – an average of $10,728/year ($894/month). That's $675,000 over your lifetime on car payments, maintenance, insurance and parking to have a car on standby.

124 million Americans drive less than 10,000 miles/year. Half of all car owners are driving half as much – and have all the same costs and worries. EVs have the added challenges of range anxiety and charging. Most people in cities only have 1 car (if any). They have no "backup" gas car for longer trips - and no garage to charge. The average EV owner spends $65,000 on a car they drive 5,300 miles/year! 

Sources: https://newsroom.aaa.com/asset/your-driving-costs-fact-sheet-august-2021/ and https://www.metromile.com/blog/metromile-auto-insurance-2020/ and https://www.nber.org/papers/w28451

Fractional car subscriptions: the future of leasing

Leasing hasn't been updated in over 100 years. It's time. Upshift is car leasing for the connected, autonomous, and electrified future. In the future, you won't own a car that sits parked 95% of the time. You will subscribe to a car that comes to you. That's Upshift. 

Subscribe to a plan that you can upgrade, downgrade, cancel, or pause anytime and only pay for the days you drive. An identical hybrid Toyota RAV4, Toyota Prius, Hyundai Ioniq 5 EV, or (soon) Tesla Model 3 will be seamlessly delivered and parked next to your doorstep on the days you need it. It will be waiting for you with your own driver profile already set up, clean, and fueled/charged. Drive whichever car you like, whenever you like - EV for around town and SUV for the mountains! Reliable and predictable – availability is guaranteed. 

At the end of your use just park it and walk away. We'll take it from there. As we scale to new markets, "your" car will always be ready for you, anywhere you go.

We've built a full technology stack to support members and operations:

Member app: available on the App Store and Google Play. App enables members to book, set preferences, locate, unlock and drive their car.

Delivery app: supports logistics, including tracking damage, parking, cleanliness, and members’ personal car preferences.

Vehicle telematics integration: allows real time vehicle data and ability to locate, unlock, lock, and enable vehicle from apps or backend.

Dispatch and fleet management software: manages delivery job assignments, damage reporting, trip data, and real time fleet and delivery status.

Backend: handles billing, reservations, accounts, and day credit accounting.

Remote control fleets: delivery via remote vehicle teleoperators (Q1 2023 pilot launch target) so cars can be delivered by someone sitting at a desk without anyone in the car.

2x annual revenue growth

We are currently operating in San Francisco. Our annual revenue has doubled in the past year. We are on track to do over $425,000 in revenues this year. 

We are now raising $3M in seed financing to grow 3x in the coming year.

*Future revenue projections are not guaranteed.

We're asset light, in that we do not have a dedicated office and have had a remote team since before the pandemic. We own our cars to maintain consistency in the quality of experience and to simplify the hardware integration and pricing model. We make money on the sale of our cars when we refresh them. We are currently making $1,403/car/mo with a cost of goods sold of $808/car/mo (car depreciation, insurance, parking, cleaning, and delivery) for 42% gross margin.

We expect revenues per car to go up over time and costs per car to come down. We see opportunities to drive higher utilization with increased midweek business demand and hybrid commuting. We can drive higher revenue per member by monetizing existing value added services and business model innovation. EV charging logistics and building our first parking/charging/cleaning hub we expect to add some expense in 2023. We expect costs to come down with economies of scale for car financing and insurance premiums. Delivery cost can come down with density of demand (shorter delivery times), remote vehicle teleoperations (no wasted time between deliveries), and improved logistics software and hardware technology. 

Urbanites seeking simplicity

Our target members are 28–43 year old urban professionals without kids, and 55–65 year old urban empty nesters who drive less than 10,000 miles/year.

Our members used to be frequent renters on carshare and rental car who found those options expensive, unreliable, and unpredictable. Or they are people who sold a car they rarely used looking for alternatives to car and insurance payments, maintenance, repairs, and parking hassles. Either way, they are considering leasing a car and looking for flexibility, without all the headaches.

Our average member spends $424/month over 13.5 months for $5,724 lifetime value. Some have spent over $25,000 or been members over 6 years. 13% of Upshift members have invested over $105,000 in the company.

Our growth is solidified with 97% retention and solid 5 star reviews on Yelp, Google Maps, Apple App store and the Google Play store. Our members love us. We are even changing how people think about cities!

Fractional car subscriptions with simple, transparent pricing

Our simple, transparent, all-inclusive monthly pricing means no big down payment, no hidden fees and no long term commitments. Subscribers drive any days they like and days roll over 1 month before expiring. Rates include full coverage insurance and all our concierge services like delivery, maintenance.

On day one every new member pays $299 one-time activation fee, with 3 available subscriptions. Every new subscriber, on day one, is worth at least $598. Members are saving an average of 64% over the total cost of owning a car in San Francisco, especially when you consider it's $350/month just for a garage!

Additional revenue streams

$49/month: share your plan with a significant other.

$49/month: pause your plan and retain your days.

We make money on the sale of our vehicles. The last 4 Priuses we sold this fall for almost what we paid for them 4 years ago. We earned $16,500 per car after paying off the outstanding balance on our loans. Our depreciation cost over 4 years was as low as $49/car/month ($98/car/month average).

Unlocking a $630B market

• We make $424/month per account. Average 13.5 month retention. Average LTV of $5,724 per account.
• In the US alone, there are 124M cars being driven <10,000 miles/month.
  
• 124M cars x $424/member/month is a $630B for fractional car subscriptions in the US
• In the top 10 US cities, we see an opportunity to replace 3.5M cars being driven <10,000 miles/year.
• 3.5M cars x $424/member/month is a $18B market opportunity for fractional car subscriptions in the top 10 US markets.
• Based on our expansion requests, we see further opportunity to expand internationally and into smaller cities and suburbs as an alternative to having a second or third car.

Expanding the market, big opportunity

Current demographic represents ~½ of cars in cities (~3.5m cars in top 10 US markets). Developing our unmanned delivery tech will enable our expansion to lower density markets (smaller cities, suburbs) to replace 2nd and 3rd cars, and address an additional 120M cars driven <10,000 miles/year.

Trend: Post-COVID behavior change

“Two years into the COVID-19 pandemic, roughly six-in-ten U.S. workers who say their jobs can mainly be done from home (59%) are working from home all or most of the time.”

This study from Pew Research Center (Feb 16, 2022) shows that "hybrid work" is here to stay. People no longer need a car to commute every day.

Trend: High demand for green cars

• Vehicle supply constraints are driving up the cost of cars
• $5/gallon gas is driving demand for hybrid and electric cars

Trend: The world is unstable

• traditional car financing locks you into expensive 6 year terms
• no one knows what the world will be like in 6 months

People need an affordable, flexible, green alternative to car leasing. A car when you need it, that's gone when you don't. That's Upshift.

Source:
https://www.pewresearch.org/social-trends/2022/02/16/covid-19-pandemic-continues-to-reshape-work-in-...

Competition: Upshift is redefining car leasing

Upshift is an alternative to leasing that offers more flexibility and convenience and up to 75% lower cost for low mileage drivers. 

Car subscription services

Company Example(s): Autonomy, Hertz My Car, Subscribe with Enterprise, Porsche Drive, Audi Select, etc.

Value: subscription services that offer flexibility to have a car month-to-month.

Missing: Car subscription services do not provide concierge services like handling parking, refueling/charging, cleaning, repairs, and maintenance when you are not using it. Upshift does.

Rental car delivery services

Company Example(s): Kyte

Value: rental car company that provides the convenience of delivery of a car for the day

Missing: Car delivery-services do not provide vehicle personalization, consistency, or predictability (see reviews above for reference, our members tell it best). Upshift does.

Upshift is 58% cheaper than what it would cost to rent a fully insured SUV and have it delivered in San Francisco. Note that our rates may vary as we scale to new markets.

Rental car

Company Example(s): Enterprise, Avis, Hertz

Value: rent a car by the day or week, mostly at airports

Missing: locations and hours are inconvenient, and cars tend to be generic and entry level.

Carshare services

Company Example(s): Zipcar, Turo, Getaround

Value: easy access to a car by the hour, parked near you

Missing: Carshare services are not affordable and do not offer consistent availability in every location, especially during peak times. Cars are often dirty, unmaintained, or low on gas. Upshift cars are affordable, offer consistent availability and are clean, maintained, and fully fueled or charged.

—
These service providers could and might pivot into our space but won't be able to easily do so, and it's not their business model either.
—

*Future projections are not guaranteed.

There when you need it, gone when you don't— scaled

We are now raising $3M to scale up in San Francisco, launch the DC market, integrate remote control car delivery technology (teleoperations), and to electrify our fleet. Launching DC will give us an east-coast presence in another $1B addressable market.

Remote-control fleets give us the ability to deliver unmanned vehicles to help us scale. A remote driver can cut operational costs and shorten delivery times by eliminating travel time between jobs. It can also enable expansion into lower density markets that are already signaling that they want our product with expansion requests.

Our fractional car subscription already:

• replaces 4 cars for every car we add (4 members per car)
• reduces vehicle miles traveled by 47% by incentivizing less driving (usage based pricing)
• cuts emissions in half with an all hybrid and electric fleet (47 MPG fleet average)

Our driving is net zero, and we are making our cities more livable by reducing the number of cars sitting underutilized on our streets.

Electrifying our fleet will further reduce our carbon footprint as we scale making our operations net negative emissions. We plan to 3x the business in the next 12 months before raising a $10M Series A to launch 5 additional markets so we can scale our impact.*

*Financial Projections are not guaranteed.

Upshift is a vehicle for change

We believe that:

• We need a healthy planet. All our cars are hybrid or electric and reduce gas consumption by 2-4x. Our cars have gone almost 1M miles and we have eliminated 763,121 pounds CO2 to date, equivalent to taking over 81 vehicles off the road for 1 year.
• Streets are for people, not cars. Every shared car we put on the road takes 4 cars off the road.

• Everyone deserves dignity and respect. Our concierges are employees and we pay $25/hr+ with pathways to growth and equity in the business.
• Diversity is strength. Our team is 66% minority and/or women and we aim to grow that way.

Source: https://www.researchgate.net/publication/224247227_Greenhouse_Gas_Emission_Impacts_of_Carsharing_in_...

$2.7M raised from investors including carmakers and VCs

We have raised $1.7M from MINI (BMW), Ford, Third Sphere, Climate Capital, previous Republic crowdfunding campaigns (3,406 investors), and Jake Gibson (Nerdwallet cofounder).

The money was used for building our technology, proving product market fit and funded our go to market operations in San Francisco.

We have raised over $1M in debt financing, primarily for purchasing the vehicles. Investors include HFCA and Toyota Financial Services.

Upshift, Inc. is currently a C-Corp. We plan to incorporate a new Upshift, LLC to take on future debt financings to scale our fleet and create a firewall between debt and equity financings.

Equity funding
Wefunder campaign funds will be equity financing for Upshift, Inc. used for development of technology and go-to-market, not to buy cars.

Planned structure explained

Founders

Background
Ezra co-founded a dockless bike-share in 1999 and helped design a shared folding electric scooter at the MIT Media Lab with Piaggio in 2006 while doing his Master's in City Planning. Ezra has consulted on innovation for HP and was managing director of a tech startup in Copenhagen, where he also was a PhD candidate studying why Danish people ride bicycles.

Ayako moved to Cambodia from Japan after college to launch a social enterprise when she could barely speak English, let alone Khmer. She now holds two Master's degrees, has consulted for the World Bank, and advised Stanford University students. She has a sharp mind for process improvement and a passion for creating delightful experiences.

Early days
Ezra drove for rideshare and Ayako did gig work to pay the rent while bootstrapping the company in the beginning. This inspired them to hire the Upshift concierge team as W2 employees, pay 1.5x minimum wage ($25/hr in SF), treat everyone with dignity and respect, and make concierges core team members.