Question 1

This is cool in concept but doesn't "end-to-end" encryption require the recipient to hold a private key? It is cool but the reason why Google Drive/Dropbox is winning is because it is free/easy to use/convenient. Even though users care about security, convenience trumps every ...

Accepted Answer

Thank you Calvin for the excellent question. You are correct about the private key (or more precisely, public key encryption), and that's what made Trustwire exponentially more secure than other file exchange and storage services. However, what makes Trustwire unique is how easy we have made encryption for everyday users. We hide the complexity of encryption so that users don't need to worry about managing their encryption keys. Trustwire also makes it easy for others to send you files secure...

Question 2

This looks promising. A couple questions. 1. Do you or will you offer BAA's for organizations with PHI data protected by HIPAA? 2. Are you hosting all of the data yourself or using something like AWS? 3. Can you offer enterprise customers hosting within constrained geographic ...

Accepted Answer

Hi Julian, thank you for interested in Trustwire, and I'm glad that you asked the excellent questions that are also the concerns of many business owners. 1. We expect to be HIPAA compliance in the coming year. Please rest assured that Trustwire's security far exceeds what HIPAA requires. However, HIPAA has some requirements that can affect the user experience for consumers and some businesses, and we are currently working on solutions that will satisfy both HIPAA and our design philosophy of ...

Question 3

How do you justify a $5M pre-money valuation when your revenue is currently only "a few thousand dollars".

Accepted Answer

Hi Christopher, that's an excellent question. As explained in our legal documents and as you're probably aware valuing early-stage companies is inherently difficult. Company valuation depends on many factors such as founders’ backgrounds and experiences, industry, growth potential, current and projected profits and cash flow, how similar businesses are being valued, and intellectual properties, etc. Trustwire is a cybersecurity company, and companies in this sector generally have higher valua...

Question 4

Hi Hugh, following up Calvin's question on end-to-end encryption. Where is the private key actually stored? Reading the materials the claim is that encryption occurs in the browser and the private key never leaves the user's computer. But if the key was stored in the user's co...

Accepted Answer

Hi Gerardo, that's an excellent technical question! A key pair (a public key and a private key) is created when you first sign up for a Trustwire account. The public key is uploaded to the key server so that others can send you files securely. The private key is encrypted using your password, and the encrypted private key is uploaded to the server. Since your password and the unencrypted private key will NEVER be sent to the Trustwire servers, only you can decrypt and access your files.

Question 5

Hi Trustwire team. Interesting offering. I'm in this space, within the legal vertical. What differentiators do you have versus not just the obvious big box cloud storage and sharing, (Dropbox, box, Google Drive), but the commercial-focused companies like ShareFile, Intermedia,...

Accepted Answer

Hi Dennis, excellent questions! (A) Your files stored at most cloud storage/file sharing providers can be accessed by such companies. These companies only use encryption technologies to protect data transmissions and maybe storage servers, and they possess the encryption keys. It means that they have full access to your data and can potentially turn your files over to anyone they deem necessary. You really don't have a lot of control over your own files. In contrast, Trustwire uses true end-t...

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