AOL Desktop is an amazing software, which gives you an all in one desktop facilities at one place. To enjoy the great service of this software you can AOL Gold software not working after Windows 10 update from the official website of AOL Desktop Gold. But, to use AOL Desktop Gold facilities, you need to access into AOL Desktop Gold using your AOL account. What if you are unable to sign in to AOL Desktop Gold? You won’t be able to use AOL Desktop Gold outstanding service until you fix this AOL Desktop Gold sign in issue. This issue can be fixed in two ways. One is to use some troubleshooting steps, but for this, you need to have some technical knowledge. Else, you should take help from the AOL Desktop Gold customer care team.
Fixes to get rid of trouble signing in AOL Desktop Gold
To solve the Sign in issue in AOL Desktop Gold you should try these troubleshooting techniques:
Step 1. Check the internet connection
Make sure to use a good internet connection, because a good internet speed makes you work quick and easy. If you will use a poor network or the network is not uniform, then you won’t be able to get out of this problem.
Step 2. Make sure to use the correct username and password
Sometimes the user enters the wrong username or password by mistake. So you should enter the username and the password more carefully. But, what if you are entering the correct username and password? And, the screen still shows the wrong username and the password error. Then you can reset the password of your account, using the registered mobile phone.
Step 3. Reset password
To reset the password:
Firstly, you need to go to the login page of AOL. Then, click on “Forgot the password”.
After that choose to get the password using the registered mobile number.
Enter that mobile number, and you will get a verification code. Type that verification code correctly in the required field.
Then, you will be directed to the reset password page. Make sure to create a strong password.
Then try to access AOL Desktop Gold using the new username and the password.
If you still face the same My AOL icon disappeared from my screen with AOL Desktop Gold, then you should get the assistance of AOL Desktop Gold customer care team. You will get a one-step solution of your issue with AOL Desktop Gold.
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