I am thrilled to announce that Nick Clark has joined our team as Head of Customer Success. (LinkedIn Profile)

With over 15 years of experience managing customer-facing teams and implementing customer service solutions at high-growth companies, Nick will be invaluable as we build out a world-class customer experience.

In previous roles, Nick assembled and led customer success teams responsible for the entire customer lifecycle from pre-sales to onboarding to ongoing operations. He specializes in fostering customer relationships, ensuring smooth onboarding, and helping clients realize the full value of products through training and education.

As Head of Customer Success, Nick will be tasked with constructing our customer-facing team from the ground up. Given our customer-centric business model, his expertise building customer success functions will be pivotal. By prioritizing customer outcomes and satisfaction, Nick will help us drive loyalty, retention, and growth.

Nick's background integrating customer service solutions and voice-of-the-customer data will also inform the development of our products and features. His passion for understanding customer needs will help ensure we are delivering maximum value and helping our users accomplish their goals.

We are thrilled to add an executive of Nick's caliber as we scale our customer success capabilities. His leadership and customer-focused mindset make him the perfect fit as we strengthen our customer relationships and provide best-in-class service.

Please join me in welcoming Nick to the team!