Wefunder

State of Wefunder, Goodbye 2020

Nick Tommarello

Published on Jan 1, 2021

Dear Investors,

We're all happy 2020 is over and done with. That said, it was a great year for Wefunder.

Finally...  Hockey Stock Growth

The rapid growth is due to the custodian structure we rolled out in Q2. This groups all investors as one entity on the cap table, which made Wefunder much more appealing to both founders and investors. Founders are more willing to raise on Wefunder when they no longer fear chasing down thousands of signatures to consent to future financings. Investors are likely to get better terms that match professional investors.

#1 in Market Share

The industry has consolidated:  Wefunder, StartEngine, and Republic represent about 80% of the funding volume.  A couple dozen other competitors have the remaining 20%.

Our goal is to increase our market share past 50% in 2021.  We aim to kill off a dozen or so niche or vertical-specific competitors.  Network effects and economies of scale make it hard for any new entrant to compete.  

December 2020 over 2019:  4X-5X

2020 over 2019, we only grew about 2.1X.  But this camouflages our growth that started in Q3.  For a better picture of how far we've come, let's look at December.  (These  investments include Reg D and A+, not just Reg Crowdfunding).

We grew overall funding more than unique investments.  While our median investment remains $250 (as we intend), our rollout of lead investors has grown the mean among accredited investors.

Revenue: $8M Run Rate

Our final GAAP accounting is not done yet for the year, but our revenue will be close to $5 million in 2020. We'll run a small net loss, as we invested a lot of money into legal fees to pioneer our custodian solution (which unlocked our growth), spent extra money in temporary engineering resources, and gave our team a bonus for their hard work for the year under tremendous hardship.  

With 25 full-time salaried employees (in addition to freelance and consultants), our fixed costs are very low relative to our revenue. Here's a closer look at what our finances look like given our current revenue run rate and fixed cost structure.  

I use the word "surplus" instead of "profit" in this pie chart because our goal is not to be profitable.  We use any additional cash flow (and sometimes more) in order to invest in projects that may help us grow faster in the future.  For instance, we spent extra money to create an iPhone app, which went live on December 31.

New Laws Roll Out March 2021

For four years of waiting, the SEC finally issued new reforms.  They will roll out in March 2021.  Four reforms in particular will help us grow even faster.

  • Companies that use Reg CF can raise $5M instead of $1M per year. This will almost immediately double our revenue (Of the $16M we raised in December, we only could legally charge for the $9.5M Reg CF portion).  It will also make us dramatically more appealing to companies.
  • Companies can start a campaign in 15 minutes instead of a month.  Previously, companies had to do all the compliance work before they launched a campaign.  Now, they'll only need to do it before they close the campaign.  This will let us launch thousands more companies while reducing our operational costs.  
  • Accredited Test & Investing Limit Fixes.  People can take a test to become accredited.  Accredited investors also no longer have investment limitations when investing in Reg Crowdfunding offerings (a fix to poor drafting in the 2012 law).  
  • SPVs.  Thanks to our custodian solution, this is no longer a "must have".  But since more founders are familiar with SPVs already, they will help with market adoption.  

These reforms are a Very Big Deal.  I started working on Wefunder in 2011.  It was only in 2021 that the laws finally caught up to what I envisioned back then.  I certainly did not expect to wait a decade!

We're all working insanely hard to make the most of this moment.  

I'll conclude with an except of the letter I wrote to the team when we heard the news.

... This time, it's not Do or Die. We are not going to die. We've already proven that.

But we need to decide if we want to become great.

Is Wefunder a lifestyle business or a generational company? Is our ceiling Kickstarter or can we go well beyond the path they forged?

Is our mission just words we say to each other to make us feel good, or are we actually going to fucking fix capitalism. If so, now is the time to prove it.

Can this team - again - accomplish something extraordinary? So extraordinary that, in a few years, when we have hundreds of team members, I'll be speaking to them of what we accomplished?  I look forward to telling all the stories that lay in our future over the next 60 days... that make them wish they were there at the very start of it all.

Because this is a new beginning.

Thank you - as always - for believing in us. We're working hard to prove ourselves worthy of it.


Nick, While this is all positive, I think: 1) You have serious customer service problems that need to be addressed. I have been due a refund for over 3 months and promises that it is being issued have repeatedly been broken. There is no phone number published to reach the team, leaving only email as a contact method, which is proving useless as I haven't gotten a response in the last 7 weeks despite multiple requests. 2) For an investment that goes bad (at least, for those without a lead investor), investors seem to be left in a lurch, without Wefunder willing to take action on their behalf and no way to organize with other investors, because there is no way to know who they are or make contact to organize. Remaining an advocate for the investors who use this platform after the investment is made, is important to long-term confidence. If you are interested in more details or addressing these concerns, feel free to call me.
You are absolutely correct. We added the Lead Investor concept to make sure investors have an advocate knowledgable about the business (with voting power), and are mandating that every company who uses Wefunder going forward has one before they close their round. Some of our operational issues have been atrocious. Parts of our processes broke with a 10X increase in scale. This quarter, we are rolling out a massive upgrade to how we handle refunds and payouts that I expect will result in a dramatic improvement.
Thanks Nick good update. I am wondering what statistics look like for recurring customers vs new customers if that's something you can share? As an investor in WeFunder, I think it's incredibly important to keep customers coming back and investing more on the platform. Personally, my feedback is that I would invest more if I got more updates on my current investments. Year over year I have been promised more frequent communication but so far I haven't seen any results. I hope this is a goal in 2021! Good luck!ADDON January 10 2021:Quite honestly, the lack of reply to this post (or significant delay in reply) continues to reinforce the sentiment above. Seems from the comments here that I am not the only one and overwhelmingly your customers feel neglected. You are missing out on customers expanding their portfolio due to lack of investment in taking care of your current customers. 
Our repeat investor rate is 25%. We certainly think there is room to improve here (product crowdfunding is ~30%). It is also a goal to continue to improve on investor updates! I personally believe the real effort here goes beyond just asking founders to update their investors (which we do constantly). Rather, we need deep product improvements. The real issue is that founders often prioritize what they feel will make their business grow faster, while procrastinating on actions that are not perceived to do that. The solution is creating a product where it is self-evident that your biggest fans - your investors - will add real economic value to your business if you engage with them and treat them with respect. Part of my personal delay in response is scaling issues. We've done more investments in a month than the entirely of 2018, for instance. There's of course no excuse, but if we're growing fast, I will always feel behind.
I have invested in 21 companies and some  have sent greetings and an update. But many I have never heard from. While the amount of investment is impressive it would be nice to know where all of the companies stand and will we get year end or quarterly statements on any of them? Regards and best wishes for a great 2021Some of my investments have be seedInvest.
We plan to get better at encouraging companies to do this. There's a lot of product ideas we have that will make it in the founder's economic interest to do so.
That's great news Nick and thanks for the update. As an original investor in Wefunder, back in 2014, of course I am curious about the time frame for us to see some return on our investment. Can you shed some light on this topic please? Thanks and best of luck to you and the team at WF.
If all goes well, there may perhaps be some secondary trades happening in the next couple of years. We intend to use Wefunder as our own stock market, using Reg A+. I expect we'd need to 3x-5x for a couple more years in a row for there to be enough demand to support secondary trades, however.
Congrates on hitting #1 in Q4 and wish you much success ahead in 2021. Where can I find a pie-chart of data that shows how many companies did CF on WeFunder platform since the start of WeFunder, how many went IPO or acquired, how many still in business and how many got busted? 
I don't think this chart exists. We'll work on putting this together this year.
Congrats On progress.  I'll echo those that have commented regarding Wefunders dedication to investors.  Both in terms of customer support and pushing companies to keep investors updated.  Some (Vinder, FuelGems) have been excellent for me.  Some (Fun-gi for example) have been poor.  
We will strive to do better!
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good stuff guys - I’d like to suggest there is a forum set up ASAP with your key investors (those investing >$50-100K / annum on different pitches) to provide feedback/ideas and areas for improvement and to act as a sounding board for your ideas. I’ve been involved in start up/seed investing for many years like many others on here and I’m sure who could provide you with a free resource that so far has been left untapped.
We are starting this effort now. Email eric@wefunder.com if you'd like more info.
Great job, team! To 2021 and beyond!! They are a tons of opportunities with your platform, beyond making investments, such as connecting with fellow investors and founders, having a dashboard on our current portfolio (amounts, rounds, valuations, etc.) or why not creating a secondary exchange of shares between investors?? Very exciting future, and thank you again for giving us a simple way to invest in companies and people we want to support :) 
These ideas are very much in our vision!
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Nice job! 2021 and beyond should see huge growth. Any updates on the upcoming investment section showing returns, etc? Thanks 
This is the worst managed project in Wefunder's history. I hope to finally get this out this year.
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Thanks, Nick. Good year. Saw a lot more deals in the second half of the year. I just downloaded the iPhone App, and it looks good. It's incredible how we are taking on Start Engine head to head without a celebrity plastered on the homepage. The team deserves their bonuses. Great job, all!!!
If you want a laugh, you also can get Kevin O'Leary to say something nice about you: cameo.com/mrwonderful. I think that cost StartEngine $1.2M though.