Some ecommerce sites make money from the margin they make on shipping. Does this impact your ability to partner with them?

No, our outbound functionality allows users to drop off a pre-printed label instead of having us generate one. That way sites that already give you shipping can still work with Swapbox, but we can take some of the burden away from the customer by providing packaging.

Why do you think google shut down BufferBox

Main reason is that their focus was on Google Shopping Express and they wanted to roll the talent of the BufferBox team into their primary product. In addition, we we're doing pretty well in SF and definitely stole some of their customers :)

What kind of IP do you have?

We have a lot of IP around the box designs. See question above.

Can you tell us about the technology in the box itself?

The Swapbox is currently in it's 4th generation. We've spent a lot of time getting the design and experience of that perfected. Some of our core IP is around the modularity of the box (we can add or remove columns in the field to meet demand forecasts), our own control board designs which improve the speed of communication to the doors and make it so users feel like the doors open instantaneously, and the software to power all of this. We're able to provide the highest level of customer servi...

My apartment in Japan had boxes like these, and they were fantastic. Now I'm in Singapore, and the post office is starting to build these boxes. My only question is, why did it take the concept so long to come to the US???

Good questions Brian. The main issue is was that each of the individual carriers tried to make their own boxes. However, since none of them control enough market share in the US, consumers had a terrible UX in that the box only worked for a certain portion of their packages. Nobody wants to go someplace for UPS, another for FedEx, and yet have another solution for USPS.

Swapbox

A machine that replaces your post office and solves missed delivery

swapbox.com

San Francisco, CA

B2C

Swapbox

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