I'm concerned about your financials. How are your operating expenses so high? You’re burning $130K a month and have debt and no cash? Are you seeking additional funding outside of this raise? Thanks

Thanks for the question, Roger. We don't see our operating expenses or burn rate as being high for the opportunity we are going after. In my previous two startups, we went through periods with higher burn rates and had excellent outcomes. Honestly, we would expect, at some point in Rake's future, to have higher burn rates as we go after a very large market. Nonetheless, it will be extremely important that we continue to prove market acceptance as we make additional strides with our platform. ...

Hey guys - Just a quick question, what features are on your current roadmap for the next 6 to 12 months? Thank you.

Hi Mario - thanks for the question. I want to share some updates we released yesterday: Introducing Message Templates and Pre-Chat Forms With Message Templates, you can display rich messaging functionality, such as forms and buttons, on Rake Live Chat. A message template can be displayed on the widget opening based on visitor criteria on a page and/or date and time settings. Then, you can customize the message so that your form gathers contact information, a reason for starting the chat, as w...

I am interested. I have few questions 1. My apology I may not get how it works. Is Rake a CRM company or + providing some customer service as well- are you just collecting customer queries from all the channels with providing some automated AI enabled messaging with common que...

Hi Badal, First of all, thank you for your interest in Rake. I'll answer your questions below: 1. Rake is not a CRM. While messaging is and will continue to become integral to CRM platforms, we are not focused on competing directly in that space. Our vision for Rake is to remain a highly-manageable universal messaging platform suitable for any organization's needs. Our vision is that Rake would tightly integrate to a large number of popular CRMs that provide APIs to do so. This funding round ...

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Rake is a universal messaging platform for enterprises to small businesses.

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