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Next Caller
The most advanced caller identification platform in the world.
What we do: Next Caller provides the most advanced caller identification system available for customer service representatives. Next Caller increases efficiency and customer engagement by providing detailed caller profiles to agents in real time. Why it's a big deal: Customer service reps are trained to solve their clients problems and make their clients feel comfortable. Unfortunately, identity thieves can easily take advantage of this and access customer accounts by obtaining simple information such as the customers address and phone number. Next Caller's Fraud API performs deep analysis on each call and allows users to output a caller's "fraud level". This ensures customer information will not be compromised through customer service calls, and allows the service rep to better protect the customer. In addition to detailed data on each customer that calls in based on a massive database of leads, Next Caller is changing the process of customer identification, reducing costs by 90%. As the database becomes more thorough, Next Caller will become necessary for any customer service department at any company.
Ian Roncoroni
COO @ Next Caller
Last Funded May 2014!
$92,400 total funds raised
32
total investors
32
total investors
Why you may want to support us...
| 1 | Reduces cost of customer identification by 90% |
| 2 | 25% monthly revenue growth |
| 3 | In integration talks with 7 of the Fortune 50 |
| 4 | Saves 30 seconds per customer call |
Our Team
And Our Major Accomplishments
Gianni Martire
CEO
Gianni is an investor in several startups including Zenefits, TrueVault, and Flexport. He founded social discovery engine Hotlist.
Some of our investors
we've raised $7,017,400 from 33+ investors since our founding
Y Combinator
Seed funded 1500+ startups (including AirBnB) with total valuation over $85 billion. 70 startups valued over $100m.
In the news
YC-Backed Next Caller Brings Smarter Caller ID To Businesses And, Soon, Phone-Based “Shopping”
The company has grown from just a handful of users to 240 paying customers, and has now signed distribution deals with ZenDesk and Nextiva, who will offer the service to their existing install bases.
March 17, 2014
@ techcrunch.com
Investor Q&A
Why did you pick this idea to work on?
I recently had an awful customer service call to Thrifty Car Rental. The agent couldn't understand that "Roncoroni" was just one name, and not "Ron Coroni." Needless to say, I lost my reservation. So I thought to myself, businesses NEED this information. What if, instead of "WIRELESS CALLER," businesses had my name, address, email, and other valuable data in real time? When I realized businesses spent $15B every year to get this information, I quit my job and started Next Caller.
How big is the market?
Last year 29.4 billion calls to customer service required a human to manually identify the caller and get the spelling of their name. It costs 52 cents to gather this information. So, in 2013, businesses spent $14.9 billion to as callers how to spell their names. This is the money businesses will be paying us for our product. And that's just the US
How do you make money?
What will you use the money from this round for?
Are you focused on enterprise or SMB?
Who is your competition?
What’s your long-term vision?
How will you acquire customers?
How do you get your data?
Hasn’t caller ID always been available?
Are companies using your data for anything other than customer service?
Next Caller is conducting a Regulation D offering via Wefunder Advisors LLC. CRD Number: #167803.
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340 startups have raised $120,271,475 on Wefunder
Wefunder supports three different federal laws that allow startups to raise money legally. To comply with the law, Wefunder Advisors LLC and Wefunder Portal LLC (both owned by Wefunder Inc) also list startups depending on the regulation used.
Regulation Crowdfunding
Wefunder Portal LLC
$81,264,128
for 254 startups
Regulation D
Wefunder Advisors LLC
$31,292,976
for 98 startups
Regulation A+
Wefunder Inc
$7,714,371
for 2 startups
Some fine print:
1) These numbers include startups currently live on Wefunder if they pass their minimum target.
2) Some startups use two different laws at the same time (i.e., Regulation D and Regulation Crowdfunding).
1) These numbers include startups currently live on Wefunder if they pass their minimum target.
2) Some startups use two different laws at the same time (i.e., Regulation D and Regulation Crowdfunding).
Join 489,698 investors who funded 340 startups with over $120 million1
View Reg D, A+ and Reg CF Breakdown
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