Jurny

Reclaiming Billions in Lost Profits with AI

Jurny's AI-powered platform is revolutionizing the $4.1 trillion hospitality industry by streamlining operations and boosting profits for hotel and short-term rental owners. Its cutting-edge technology automates guest communication, handles operational requests, and has the power to fully automate the entire guest journey from check-in to check-out, freeing up valuable time for property managers. With Jurny, property managers have already experienced a 25% to 50% reduction in operational costs and an enhanced guest experience thanks to faster response times and increased efficiency.

Imagine one person managing 50+ units effortlessly – that's the power of Jurny's AI.

Jurny’s AI-powered Property Management System (PMS) simplifies property management by automating up to 90% of back-office operations, potentially saving operators billions of dollars annually. The platform seamlessly integrates and manages booking software, cleaning services, guest reviews, customer service, dynamic pricing, Internet of Things (IoT) devices, and more – all from a single, intuitive dashboard powered by Jurny’s game-changing AI, Nia.

Unlocking the $4.1 Trillion Hospitality Industry with Automation

In today's hospitality industry, guest expectations are sky-high, but operational challenges and staffing shortages are making it harder than ever to deliver exceptional experiences across the 17.5 million guest rooms worldwide. This disconnect is costing the industry billions - an estimated $355 billion in inefficient operational costs this year alone (source) (source). Jurny's AI-powered solution addresses this critical gap by automating key tasks, empowering hoteliers and short-term rental hosts to streamline operations, elevate guest satisfaction, and reclaim lost revenue.

With Jurny, up to 90% of back-office operations can be automated, leading to a significant reduction in operational costs for property managers.

Considering the 7.7 million units on Airbnb alone, this equates to potential savings of over $112 billion annually for the short-term rental industry alone. By drastically reducing the time spent on manual tasks from an average of 10 - 15 hours per week per unit to just 1.25 hours, Jurny empowers its customers to efficiently manage significantly larger portfolios, boosting profitability and guest satisfaction.

Moreover, Jurny’s AI delivers lightning-fast guest communication with sub-1-minute response times, far surpassing the industry average of 24 hours. The transformative impact of Jurny’s AI is evident in the 3,000% increase in the adoption of Nia’s fully autonomous mode over the past year. This feature has managed and automated over 148,000 guest reservations and communications in just the last eight months, saving hosts hundreds of thousands in operational costs. This surge in adoption highlights the growing reliance on Jurny's technology to redefine hospitality management.

Earlier this year, Jurny introduced AI multi-agent technology to the hospitality industry. This breakthrough features specialized “agents” designed to collaborate with one another to manage tasks like concierge services and guest communications – all without human intervention. 

Jurny's AI agents are ten times faster and more accurate than humans, capable of independently managing the entire guest journey from check-in to check-out. This includes scheduling cleanings, handling communications, making local recommendations, escalating issues, and prioritizing tasks based on guest sentiment.

What sets Jurny apart is its unique vertically integrated platform design, which enables these AI agents to operate seamlessly across all software components. This approach aligns with tech giants like Apple, who are embedding AI deeply into their ecosystems, as seen with the upcoming Apple Intelligence on iOS 18, underscoring the vast potential for adoption and distinguishing Jurny from its competitors.

The next version of Jurny's multi-agent system, set for release later this year, will be even more powerful, accurate, and adaptable. This advanced AI will be fully customizable for each property, offering unprecedented automation that leads to higher revenue per unit, reduced costs, and significantly increased profits for Jurny's customers.

This cutting-edge technology not only benefits the existing market but also has the potential to drive significant growth across platforms like Airbnb.

Jurny offers flexible pricing plans and scalable, customizable features, making it the perfect solution for property managers of all sizes. Our client acquisition strategy leverages two distinct funnels: the PLG Funnel, which offers a free, self-service product, and a traditional sales funnel targeting high-value accounts through our dedicated sales team. Both strategies effectively drive awareness and conversions through multiple channels, including newsletters, podcasts, blogs, social media, and paid ads.

The rapidly expanding hospitality industry generated an impressive $4.1 trillion in 2022 and is projected to reach $9.9 trillion by 2028, growing at a CAGR of 16% (source). As travel resumes in full swing, and staffing shortages loom, hotels and short-term rental hosts face the challenge of delivering exceptional guest experiences while juggling complex operational processes. With a staggering 72% of travelers preferring automated communication and 86% of hoteliers acknowledging the PMS as their most indispensable operational tool, Jurny steps in with its project management software to address these challenges (source) (source).

Jurny’s impressive traction and market demand are clear from its 2023 performance, with a 5x increase in its customer base last year and a doubling of SaaS revenue in the last eight months.

The company is on track to achieve 3x year-over-year growth in SaaS revenue for its core product by year-end.

Jurny’s milestones have garnered attention from major media outlets and research groups, with coverage in Entrepreneur, CNBC, Yahoo! Finance, Bloomberg, Wall Street Journal, The Real Deal, Skift, and McKinsey & Co., among others.

Jurny has also been recognized as a leading innovator in property management systems, earning accolades such as the Generative AI Top 100 and honors from The Shortyz Awards, Software Advice, Capterra, GetApp, Abode Worldwide, and TravelTech Breakthrough.

Additionally, Jurny has joined the top 1% of U.S. companies for customer satisfaction, with an NPS score that rivals top brands like Netflix, PayPal, and Amazon.

The Future of Hospitality is AI-Powered

AI is here to stay, and we believe it will be one of - if not THE -  most pivotal technological shifts to date. Jurny’s goal is to be at the forefront of integrating AI into the antiquated hospitality industry.

Backed by an exceptional leadership team and $12 million in support from top-tier investors and VCs, including SQM Capital Management, Mucker Capital, Okapi Venture Capital, VITALIZE Venture Capital, Singularity Capital and SaaS Venture Capital, Jurny is driving substantial advancements in the sector as one of the leading AI-powered hospitality solutions driving revolution. Our goal is to transform the industry for the better.  

Join Jurny in shaping the future of hospitality for the better and invest today.