# smartQED, Inc. Intelligent Incident Response for IT Ops with AI and Real-Time Collaboration ## Elevator pitch smartQED is an AI-driven intelligent workbench to expedite problem-solving for IT Ops/DevOps teams & data centers. We analyze information from both private and crowd-sourced sources to recommend likely causes and solutions. We enable collaborative investigations through self-learning visual tools for systematic Cause Analysis, making it easy for teams to jointly resolve problems while learning from user actions. smartQED greatly reduces the time taken to resolve complex issues. - Canonical URL: https://wefunder.com/smartqed.inc - Entity ID: wefunder:company:16249 - Last updated: 2026-07-10T05:00:12Z - Generated at: 2026-07-10T13:29:21Z ## Quick facts - Closed first revenue from paid pilot with global telecom company. - Built & released a Beta Product that is being used for customer pilots.  - Met with a wide range of customers to identify specific use cases. - Built a world-class team of expert engineers, advisors & business leaders. -  Third place winner of the 2018 IEEE Women in Engineering Pitch Competition out of a pool of 12 well qualified, pre-screened startups.  ## Active fundraises - wefunder:fundraise:11456: 4(a)(6) successful (USD) ## FAQ 1. **Why bother with a Reg. CF funding round if you're going to have a $1,000 minimum investment. Seems counter-productive to me... would like to get in but not at Reg. D minimums...** - Hi Barnaby, As per your feedback, we are working on changing our limit to $100. Hopefully, it should be done later today, if you are still interested in investing. Thank you for your interest! Regards, Rishi 2. **Hi, very interested in your concept. Two questions: 1) In your investor deck you mention $15k in revenue thus far. Given the pricing plan, this would equate to no on-premise customers. What is your current customer base up to currently? 2) What protection do you have over inte...** - Hi Doug, thanks for your interest. 1) The 15K is one time revenue just for the pilot and some custom integrations. We intend to charge a licensing & support fee (at a discount from the list pricing) to the same customer after the pilot stage. We have a pipeline of 5 customers, out of which 1 is very interested in a POC. The customer is a large enterprise SaaS company. Currently our target is to close 2-3 customers as we raise our seed round. We will need to raise capital to support more. ... 3. **I'm in the DevOps space and own a consultancy around DevOps Training & Mentoring. Most of our customers experiencing pain are doing so because of historical technical debt (taken on willingly with the understanding it would have to be solved later, or simply because they d...** - Not necessarily. Even for companies using a true DevOps model, determining the cause of problems and how to solve them is necessary. Otherwise you will be destroying the wrong things :). Additionally, the DevOps model encourages further collaboration between traditional silos (eg. Developers and Operations) which means that all the pain points mentioned in our slide deck will still be there and may even increase due to larger, more diverse groups being involved in the incident response process. 4. **Do you have any product demo videos you can share? Something to show how far along the POC is and help visualize its use? Even if it's just shell output?** - Hi Taylor, right now we are in semi-stealth mode as we are still filing some key patents. So currently, we don't have a public demo.Our MVP is in use at a global telco, we actually have a fully functional product including a UI. If you are interested in investing over $2500 you can reach out to Rishi (rishi@smartqed.com) who can give you a demo. 5. *** I think I understand what you're trying to accomplish with Smart QED, but maybe you could give an explanation in layman's terms what problem you're trying to solve and how SmartQED will solve it. ("Explain like I'm 5" for those of us who aren't developers.) * Julie's history...** - Hi Dean, Think of us in two ways: 1) We are the Google Docs for IT Ops people 2) We are an IT Doctor that examines your problems and gives you the proper medicine (only here we are curing sick servers, routers etc :). Julie did have a startup in the same domain doing log analytics, but the product & solution was different. The funding round is open until August, but we are targeting to raise the crowdfunding 100k portion within the next two months. After that we would like to target more ... ## Team - Terry Gallagher (VP of Customer Solutions) - Lauren Washington (Lead Data Scientist & ML Developer) - Bonnie Chowdhury (Director of Engineering) - Sapna Talreja (Full Stack Developer & Customer Support Engineer) - Julie Basu (CEO and Head of R&D) - June Mukherjee (Sr. QA Analyst & Technical Documentation) - Rishi Mukhopadhyay (COO and Head of Product) ## Recent posts - Last Chance! Invest in smartQED (2018-07-26T20:21:25Z) - 20 Days Left to Invest in our Vision! (2018-07-12T00:17:06Z) - Happy Fourth of July to our Investors! (2018-07-04T16:49:37Z) - smartQED Wins Third Place in IEEE WIE Pitch Competition (2018-05-30T18:50:06Z) ## Q&A - Q: How bout a Q2 update ? - A: Hi Ken, We post regular updates on our LinkedIn page: https://www.linkedin.com/company/smartqed/ Thanks so much for your support! - Q: Where is Wefunder success team when you really need them? - Q: any updates about SmartQed ??? - A: Hi Roshan, We post regular updates to our company page on LinkedIn - please follow us! https://www.linkedin.com/company/smartqed/ - Q: Any updates for 2020? - A: Hello Herbert,  I have just posted an update: https://wefunder.com/updates/128989More news to come later this week...  Many thanks for your support!- Julie  (Founder & CEO) - Q: Any plan to issue shareholder certificates? Thanks. - A: Hi Chandra, sorry for the long delay in response and thank you for believing in smartQED. The equity instrument that is used is a SAFE. WeFunder should have emailed you all the relevant contracts. Thanks! - Q: Hey, As looking at your idea it looks like a great unique idea. As a devops guys I have some question about How/where you search the data when you want to analyse the root cause of the failure if its in production environment for the customer. and how do you protect the data when it flows to your system what is the promise you are giving to the customers for the customer data protection ? What standards do you follow for the customer data as per federal government standards? - A: Hi Ravi, We are following the standard best practices for data protection including security through HTTPS protocols, encryption of DBs in production, and restricting open ports only to necessary services and IPs. For highly secure customers that do not want public cloud offerings, we offer VPCs that are restricted by IP and on premise solutions. Regards, Rishi - Q: What is your exit strategy - A: Likely acquisition by a larger player in the space such as ServiceNow, Splunk, or Cisco. - Q: Do you have a closing round date? - A: Hi Travis, The crowdfunding round is technically open until August, but ideally we'd like to raise the 100K ideally within the next 1-2 months and hit the 50K milestone within the next 1-2 weeks so we can take our first disbursement. - A: Hi Travis, Our campaign is open until August but we are trying to hit our 50K goal ASAP. - Q: Do you plan to pay a dividend? Do you have an exit strategy (IPO, be acquired, etc) or do you intend to continue to operate as a company with no exit? - A: Hi Craig, Typically, early stage tech startups don't pay dividends. We are likely going to be putting majority of our revenue back into the business for R&D and sales growth. Yes, we have an exit strategy and the most likely path for us will be through an acquisition by a larger company in our domain. - Q: * I think I understand what you're trying to accomplish with Smart QED, but maybe you could give an explanation in layman's terms what problem you're trying to solve and how SmartQED will solve it. ("Explain like I'm 5" for those of us who aren't developers.) * Julie's history shows a stealth-mode startup from 2013-2015. Is this startup related to SmartQED? Or was it another venture that she can tell us about? * How long will this round of funding be open? - A: Hi Dean, Think of us in two ways: 1) We are the Google Docs for IT Ops people 2) We are an IT Doctor that examines your problems and gives you the proper medicine (only here we are curing sick servers, routers etc :). Julie did have a startup in the same domain doing log analytics, but the product & solution was different. The funding round is open until August, but we are targeting to raise the crowdfunding 100k portion within the next two months. After that we would like to target more traditional angel investors/ seed funds for fulfilling our 1M seed round. - Q: Do you have any product demo videos you can share? Something to show how far along the POC is and help visualize its use? Even if it's just shell output? - A: Hi Taylor, right now we are in semi-stealth mode as we are still filing some key patents. So currently, we don't have a public demo.Our MVP is in use at a global telco, we actually have a fully functional product including a UI. If you are interested in investing over $2500 you can reach out to Rishi (rishi@smartqed.com) who can give you a demo. - Q: I'm in the DevOps space and own a consultancy around DevOps Training & Mentoring. Most of our customers experiencing pain are doing so because of historical technical debt (taken on willingly with the understanding it would have to be solved later, or simply because they didn't have the proper resources early on). Our solutions tend to encourage customers to build ephemeral infrastructure at Cloud providers like AWS... if it's broken, destroy it, fix the problem, re-provision, and meanwhile, make sure you're testing total destruction along the way so you're intimate with your infrastructure and can rebuild it from scratch as necessary. Is your product meant to be a stop-gap for organizations that aren't quite at that level yet, but need to get there, or do you still see this being necessary even after organizations are following a true DevOps model with ephemeral (or perhaps, even server-less) infrastructure? - A: Not necessarily. Even for companies using a true DevOps model, determining the cause of problems and how to solve them is necessary. Otherwise you will be destroying the wrong things :). Additionally, the DevOps model encourages further collaboration between traditional silos (eg. Developers and Operations) which means that all the pain points mentioned in our slide deck will still be there and may even increase due to larger, more diverse groups being involved in the incident response process. - Q: Hi, very interested in your concept. Two questions: 1) In your investor deck you mention $15k in revenue thus far. Given the pricing plan, this would equate to no on-premise customers. What is your current customer base up to currently? 2) What protection do you have over intellectual property? How many patents filed? - A: Hi Doug, thanks for your interest. 1) The 15K is one time revenue just for the pilot and some custom integrations. We intend to charge a licensing & support fee (at a discount from the list pricing) to the same customer after the pilot stage. We have a pipeline of 5 customers, out of which 1 is very interested in a POC. The customer is a large enterprise SaaS company. Currently our target is to close 2-3 customers as we raise our seed round. We will need to raise capital to support more. 2) We are in the process of filing provisional patents. We are targeting to file at least 2-3 provisionals with the guidance of our IP advisor. - Q: Why bother with a Reg. CF funding round if you're going to have a $1,000 minimum investment. Seems counter-productive to me... would like to get in but not at Reg. D minimums... - A: Hi Barnaby, As per your feedback, we are working on changing our limit to $100. Hopefully, it should be done later today, if you are still interested in investing. Thank you for your interest! Regards, Rishi - A: Hi Barnaby, We wouldn't be able to advertise a Reg. D publicly, that would be a big limitation. We think that even amongst some non-accredited investors, $1000 would be a reasonable investment amount. Thanks for looking at our Crowdfunding campaign. -The smartQED Team.